Terms

Lemonadeltd.com are published and owned by Yab Studio and hosted through Shopify.com If you experience any problems on this website, pls. contacs us via the info below. To purchase and place an order from this website, you need to be 18.

 

Yab Studio 

VAT 31559618

Niels Hemmingsens gade 20B st th

1153 Copenhagen K  Denmark

hi@yabstudio.com

T+45 30324438

 

Copyright

All content on this website does by legislation belong to Lemonade ltd. and may not be copied in any way or form. This implies jewellery designs, graphical designs, pictures, videos, text etc. Doing so will infringe the copyright laws and measures will be taken.

 

We accept following payments

Dankort * Mobilepay *  Visa * MasterCard * Apple Pay * Google Pay * Banktransfer

 

Pricing Policy

All prices listed are incl danish tax 25%. We reserve the right to change the prices at any point and are not liable for any printing errors / typos.

 

Placing orders

As soon as you have pressed order, you will recieve an confirmation email with your order. This is just a confirmation of your order, not an acceptance of your order. Your order is accepted, when we send you an email confirming your order has been dispatched. Payment will be collected shortly after dispatch.

 

Cancellation

We can at any point without any further explanation, cancel an order.

 

Giftcards & Vouchers

Gift cards & vouchers are valid 1 years from purchase date. Remember to keep your gift card safe as its considered cash. Lemonade ltd. // Yab Studio are not at any point, liable for, stolen, misused or lost gift cards, gift cards are after purchase, buyers liability. Any questions regarding you gift card, please do not use your giftcard code, refer instead with your order no. Gift cards purchased online, are eliglible for refund, within 14 days from purchase date.

 

Taxdeduction

Danish VAT are deductable with orders shipped to countries outside the EU. The 25% vat will be deducted upon checkout. Buyer are always liable for any ekstra local fees that may apply, such as custom duties, taxes etc. Local vat or fees are not in any way or form included in the shipping price.

 

Payment via bank transfer

By advance payment via bank transfer, please add the invoice no and transfer the amount to

Nordea Bank Reg. No 0111 * 629 416 5086

IBAN : DK32 20003490890814 SWIFT / BIC: NDEADKKK   

Your payment is not covered by the banks' objection scheme, according to §112 of the Danish Payments Act.

 

Payments Online * Safety

All creditcard transactions on this website are processed through Quick Pay. In this process all details on your card will be encrypted. To prevent fraud, we use credit card verification, CVV. Pls.note that Lemonade ltd // Yab Studio can not be held liable for any loss you might suffer, should a third party contrive uanauthorized acces to data buyer provid in the ordering process.

 

Reservation of amount

When paying with an international payment card such as Visa, Mastercard or via danish MobilePay, will the amount of your order, immediately be reserved for up to 30 days. This is an action taken by your bank, Lemonade // Yab Studio have no say in these matters and cant cancel any reservation.

 

Payments are reserved on your card or account until

1. We raise the amount when we ship your purchase or 2. If the order is canceled, then the amount will be released, according to the agreement with your card issuer. You can read more about the rules for your specific card, with your card issuer. We do not charge card fees.

Delivery

DK * 1-3 business days

Europa * 2 - 5 business days

Rest of the world 3 - 5 business day

All orders are fully insured and needs a signature upon delivery.

Shipping policy

Free shipping Denmark * orders over 900 DKK

Free shipping worldwide * orders over 2100 DKK

Shipping & Shipping Prices

We ship worldwide with diffrent couriers as Postnord & GLS, final shipping costs will be shown at checkout.

UK

We do not ship to UK at the moment, due to Brexit and change of import procedures.

We dont ship to following countries

Russia, North Korea, Iran, Israel, Sierra Leone, Congo, Palestinian territories, Sudan, Ethiopia, Somalia, Myanmar, Crimea Ukraine. This list can be altered at any point without further explanation.

 

Non EU Orders - Taxdeduction

Danish VAT are deductable with orders shipped to non EU countries The danish 25% VAT will be deducted upon checkout. Any ekstra fees that may apply, when entering the destination country including custom duties, local taxes etc are buyers liability. It is not in any way or form included in the shipping price. If more information is needed, please contact your local customs office.

 

Any questions regarding delivery

Please contact us if you have any doubts regarding the delivery time or destination. We are not responsiable for any delay due to changes in the normal procedures, nor can we be hold liable for any cause arised beyond our control. Situations like this does not affect your statutory rights. If the parcel are open or ripped at delivery, please refuse to recieve. This will not affect your statutory rights.

Refusing a purchase - Change of mind

Please note, that if a buyer refuses to recieve the parcel after purchase or dont take any actions to pick up the purchase, all expences will be buyers liability. Beyond the return shipping, any additional cost such as vat, taxes, local fees etc. will be deducted from the amount paid before a refund is made.

Warranty and Guaranty

Is 24 months from the date of purchase, in accordance with the danish sale of goods act. Pls. note that the 24 month warranty doesnt cover wear and tear, nor loss or change in colour. Before contacting us please make sure you have a valid receipt on your purchase, without the receipt we cant help you. Please note any guaranty falls away if our jewellery has been repaired by others.

 

Returns and Refunds

You are at anytime more than welcome to return your purchase in case you had a change of mind. In case you want to return your purchase, you are by law required to let us know within 14 days, from the day you recieve your purchase. To be entitled to a refund, your purchase needs to be returned in the same condition as you purchased it in, this also includes the packaging. If a returned purchase shows any signs that it has been in use other than for trying on, the buyer will loose the right to return the product and get a refund. The buyer will also be obliged to pay any return shipping back to buyer.

All expenses around return costs including shipping, paid vat, custom fees ect are buyers liability. We do not in any form or way refund any additional cost the buyer must have paid, in case of a return. When purchased goods have been returned to us, and the condition has been accepted, the purchase amount will be reimbursed into your account within app 7 days. Pls note that we dont do any refunds before we have recieved, checked and cleared the returned item.

To prevent fraud, we only do refunds to the payment channel used when the item were purchased. All returns needs to be verified before shipping, in case our office is closed. The responsibility for the parcel will at all time belong to the buyer, until parcel is recieved and signed by us

 

When your return are cleared, please ship directly to following adress:

YABSTUDIO

Valkendorfsgade 13

Baghus opg 20B st th

1151 Copenhagen K

 

Custom Orders

When placing a custom order, its legally binding as soon as you have placed a deposit.  Change of mind will not issue a refund of the deposit, unless special agreement have been made. Custom pieces or custom sizes are not eligible for return nor can they be swapped into other goods or vouchers.

Complaints

Faulty jewellery due to manufacturing, will be repaired / replaced. Faulty does not include wear and tear. All our jewellery are checked throughly before leaving our studio, meaning we have tested it in every possible way, so we know the quality is good and that it wont “suddenly fall apart”. We also know, that no piece of jewellery cant stand being yanked or mistreated. Accidents happens and we know its upsetting, if you just purchased a new piece of jewellery and by accident ruined it. Theres no need for despair, most of the time, we can repair it for a small fee, if based outside Denmark, a local jeweller can help you repair it.

If you want to complain about your purchase, pls send us an email with a photo of your complaint incl. your order number and date for purchase to hi@lemonadeltd.com

In case we dont agree

In case we are unable to find a solution regarding a return / complaint, buyer can send a complaint to naevneneshus.dk. Please note that in order to file a complaint, your purchase must have a value between dkk 1110.- 100.000. Be aware of they charge a fee to have a complaint processed. For EU citizen please find the EU Commission's online complaint portal here.

 

Lemonade ltd 2025